SMB VoIP telephone system
- 3 Ethernet ports 10/100/1000
- 4GB RAM
- 16GB system memory
- Own holding music
- Own announcements
- Emergency Number Management
- Answering machine (Voicemail)
- Virtual Fax
- T.38 - Support
- Interactive voice menu (IVR)
- Time control of the PBX
- Autoconfiguration of IP-enabled phones
Functions and features
The VA1000 is the ideal telephony solution for smaller companies, law firms and practices that want to connect up to 50 extensions. The small power and space-saving VoIP telephone system impresses with a huge range of functions, numerous convenience features and an excellent price/performance ratio.
All end devices that support the SIP protocol can be connected to the system. In addition, it is possible to register numerous end devices to the system simply by auto-provisioning. Via VoIP analogue gateways you can also connect analogue fax machines, door intercoms or alarm systems.
With the VA1000 you get a telephony solution that is easy to administer and integrates seamlessly into your existing IT infrastructure.
You are free to decide how and with what you want to telephone. Our compact VA1000 telephone system supports all known end device types. These include:
- IP telephones
- DECT telephones (DECT over IP)
- Conference phones
- Smartphones via SIP client
- Analogue terminals (fax; door intercoms; EC cash; analogue telephones) via ATA-Box
With the VA1000 you can connect almost all VoIP phones and terminals. You are therefore not bound to one manufacturer and can equip your telephony system according to your preferences. We support the following manufacturers, among others:
Many telephones can be easily and quickly registered with the telephone system through auto-provisioning. Of course you can also connect software-supported end devices (softphones) or smartphones to the system.
All features in detail
When you set a call group, several extensions ring simultaneously when a call is placed to a specific number. The terminals continue to ring until one of the employees within this call group answers the call. This feature is also called "parallel ringing".
Virtual faxes have a clear advantage over analogue paper faxes. Incoming fax documents are sent to a defined e-mail address (e.g. email@example.com), so that all faxes can be viewed and processed centrally and easily.
With a modern telephone system, time-controlled forwarding can be configured easily and conveniently. By such a time control it is possible to set answering machines or other modules such as IVR (voice dialogue system), call forwarding or queues at a precisely defined time. A common scenario is the automatic forwarding to an answering machine before and after the actual working hours.
Today, individually adjustable hold music and announcement texts are among the standard functions of a professional VoIP telephone system. Music on hold, also known as music on hold, is useful if a caller is not put through directly to a call partner and has to stay in the line within a queue. As long as the call is put on hold, the caller hears a sound file that can be set individually.
Phone ques are usually needed when customers dial a number and the availability of employees or agents is not guaranteed. The caller then remains in the queue until an agent is available. Queues are mostly used in call centers, medical practices, larger sales departments or in the technical service sector, which have a medium to high call volume.
Interactive Voice Response (IVR) menus allow the caller to make selections and thus distribute the call to different dial plan numbers (e.g. extensions). A sound file (as announcement) is played to the caller, explaining the possible options of the IVR. By pressing the corresponding key (e.g. 1), the call is forwarded to the set dial plan number (e.g. to a call group, extension or queue).
The VA1000 telephone system includes both a local and an LDAP telephone book. With the local telephone book, personally important telephone numbers are stored directly on the telephone system. Central phone books, on the other hand, can be created with the LDAP phone book. With LDAP, a so-called reverse search can also be set up. This allows incoming calls to be displayed directly on a VoIP telephone or softphone, for example.
Conference calls play an important role in today's digitalized world. Most modern VoIP telephones and softphones can be used for classic three-way conferences. If more than three participants are to take part in a conference or if the conference is to have a PIN-protected area, such a conference can also be set up directly via the VoIP telephone system.
Even in the digital age, an answering machine is part of a professional telephone system. The VA1000 telephone system contains sufficient voicemail boxes so that each extension or extension number also has its own voicemail box.
3 years bring-in manufacturer warranty
VA1000, plug-in power supply, patch cable, quick start guide