Help and support "Made in Germany"
Since its establishment, TDT has stood for the highest standards and sustainable performance promises - not only in the product and technology sector, but also in customer service. The TDT Expert Support Team has always combined extensive technical expertise, quality awareness and maximum efficiency. Our experienced service team focuses solely on your needs. There is no standardised scheme. On the contrary: every customer receives personalised support services tailored to their individual requirements.
Whether for product and configuration questions, error messages or technical hurdles - the TDT Expert Support Team is there for you. In a personal, direct and uncomplicated manner - seven days a week, 24 hours a day if required.
TDT´s Service Promise
"TDT stands for safe and innovative products. However, it is at least as important for us to continue to accompany and support our partners and customers beyond this. Service is a decisive factor here. By this we do not mean faceless voices at the end of a telephone line, transferring customers from one person to another. We also don't want anonymous hotlines with endless, often very frustrating waiting loops for the customer. Our TDT service is different, special: it consists of a support team, of competent contact persons. It is a service by people for people. For us, service is not just a feature - it's part of our corporate philosophy."
(Patrick Kirschenhofer, Head of Expert Support, TDT AG)
